Nature's Dream Landscape, Inc.
Employee support

Empower Phone

Empower Phone lets authorized Nature's Dream Landscape employees receive assigned work calls on their iPhone. An existing Empower account and iPhone calling access are required.

Connect your account

Open Empower Phone, choose Sign in to Empower, and sign in with your own work account. Copy the new connection code into Empower Phone and choose Connect this iPhone. Allow microphone access when prompted. Confirm that the app shows it is ready to receive work calls.

Receiving calls

Your assigned calls can ring on your connected computer and iPhone together. Answer on either device; the other device stops ringing. Your administrator controls routing and employee access.

Connection help

Check your internet connection, reopen the app, and choose Reconnect calling if offered. If the app requests a new sign-in, start a fresh connection from the app. Do not reuse an old connection code or browser completion page.

Recordings and transcripts

Where enabled by the organization's call flow, work calls are recorded and transcribed in Empower. Authorized staff access these records in Empower; they are associated with the relevant Contact where identified. Report missing records or incorrect transcript text to your Empower administrator.

Contact support

Email office@naturesdreamlandscape.com. Include your app version, device model, time of the problem, and the message shown. Do not send your password, connection code, or customer call audio in a support request.